Contact Us

By Phone

0161 928 9208

 

By Email

info@floristryandevents.co.uk

 

By Post

Floristry & Events

Units 2D Solmame Court

Harcourt Road (off Manchester Road)

WA14 1NR

 

Privacy Policy

At Floristry & Events we are committed to maintaining the trust and confidence of our customers and visitors to our website.

In particular, we want you to know that Floristry & Events is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of Data collected

We may collect two types of data from users of our website:

  1. Personal Information

Personal details that you provide by filling in forms on the Website, including, but not limited to, your name, address, telephone numbers and email address.

How long do we hold your information? We will hold your personal information on our system for as long as is necessary for the relevant activity.

  1. Google Analytics

When someone visits www.floristryandevents.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number of visitors to the various sections of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

How we use your personal information?

When you place an order from Floristry and Events your name, address data, email and contact number will be stored in our Strelitzia EPOS system. Your information may only be used to contact you the customer:

  • to fulfil an order requirement
  • to send you communications relating to your order
  • to carry out our obligations arising from contracts entered into by you and us;
  • to seek your feedback on our services
  • to notify you of any changes to our service
  • To send you information which you may have requested.

 You may, of course, order in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.

Access to Your Personal Information

You are entitled to view, amend, or request that we delete the personal information that we hold. Email your request Lara Hardman.

Links to Other Web Sites

This privacy policy does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Security

When you give us personal information, we take steps to ensure that it’s treated securely. Our computers and databases are password protected. Non-sensitive details (your email address etc.) are transmitted normally over the internet and this can never be guaranteed to be 100% secure. As a result, we strive to protect your personal information we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Cookies

A cookie is a small text file stored on a user’s computer whilst they are browsing a website. We use cookies on this site to track usage statistics.

Changes to this Privacy Policy

Our privacy policy is under regular review. This privacy notice was last updated on 21st May, 2018.

 

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